Retail Remote Transfer offers turnkey solution for financial institutions to capture greater share of wallet by turning spare change into real account activity

BELLEVUE, Wash., July 22, 2025 — Coinstar®, LLC, a global financial services leader, continues to expand critical access to banking services through its Retail Remote Transfer (RRT) program. This service enables over 15 million account holders at participating banks and credit unions to digitize and transfer coins and cash directly to checking accounts from over 10,000 swipe-enabled Coinstar® kiosks at retail locations nationwide. Since its initial launch in 2024, Coinstar has successfully onboarded more than 35 financial institution partners, demonstrating the banking industry’s positive response and adoption momentum. With 93% of Americans still using cash, Coinstar expects to grow the RRT program further in the coming months.

Reports from federal data estimate over $10B of idle coin sitting in American households, indicating a significant market opportunity for banks seeking to expand their customer base and deepen relationships with existing clients. Using debit card rails, RRT enables financial institutions to offer the convenient solution in high-traffic, well-lit areas while reducing manual coin handling and without opening new branches.

“We understand the ongoing challenge financial institutions face in growing account activity, increasing balances, and extending reach in communities with limited physical branch coverage,” said Kevin McColly, CEO of Coinstar. “With Retail Remote Transfer, we offer banks and credit unions an innovative way to meet customers where they are, whether that’s in the branch or at their neighborhood grocery store, without significant operational or capital burdens.”

With zero capital investment required, RRT allows financial institutions to scale without expanding infrastructure, as well as:

• Eliminate overhead and boost profitability. Offload costly in-branch coin handling, armored transport and equipment maintenance with a fully automated solution—improving margins and operational efficiency.
  
• Expand reach without expanding infrastructure. Scale instantly via 10,000+ swipe-enabled kiosks located in top retailers nationwide—available 7 days a week, even beyond traditional banking hours. No capital investment required.
  
• Refocus staff on strategic growth. Reduce teller burden, approximately 48 hours of time savings per branch monthly, by shifting routine coin deposits out of the branch, freeing teams to focus on higher-value customer interactions and revenue-driving initiatives.
  

“We’ve seen branches become more efficient and operationally leaner, allowing staff to prioritize high-value customer interactions that deepen relationships and improve retention,” added McColly.

By providing convenient, everyday access through retail stores—where 92% of Americans reside within a five-mile radius of a kiosk—Coinstar is helping financial institutions capture incremental account activity, enhance customer loyalty and support broader financial inclusion.

Financial institutions interested in participating in Coinstar’s Retail Remote Transfer program can visit financial.coinstar.com for more information.

About Coinstar, LLC
Coinstar® is a global leader in money transformation with 24,000 kiosks in North America and Europe offering a wide range of financial services which enable users to transform their physical currency. Its reliable cash and coin solutions offer one-stop shopping and banking experiences at convenient kiosk locations, including coin to cash conversion, NO FEE eGift cards and charitable donations as well as account transfer services powered by our bank partners. Users can also move money and transact more seamlessly in the digital world through CINQ by Coinstar with the ability to buy, sell and transfer cryptocurrencies in its initial rollout. For more information on Coinstar, visit www.coinstar.com. To learn more about Coinstar’s programs for banks and credit unions, visit financial.coinstar.com.