A human approach to managing coin.
Doing things just a little bit differently can create exponential value. And that’s exactly what we do at Coinstar for Financial.
Service & Support
You’re backed by a team of experts who support you throughout the lifetime of your coin program. Our field service technicians take care of routine preventive maintenance and our team of software engineers push updates to you through wireless connectivity so your machines stay current and functioning properly. And your account manager is there to answer questions at any time.
We provide you with all the tools you need to hit the ground running with your new coin program and Anthony kiosk. Your Coinstar for Financial team will provide either onsite or remote training for your branch employees so they can help your customers with confidence. And with clear, customizable signage for your kiosk, customers will know exactly what to do when they encounter your new machine.
At Coinstar for Financial, we’re committed to constantly re-examine the coin experience for customers, branch team members, and accounting professionals. Our research & development team is dedicated to staying on the cutting edge of technology to make coin programs easier to execute, more profitable, and more enjoyable for everyone involved.
Your Team of Experts
Your support at Coinstar for Financial includes your relationship manager, our technicians in the field, our software engineers, and others back at our home office. What do they have in common? One goal: to provide you a consistent, turnkey solution to your branch’s coin counting needs.
No, but every institution is different. You set the fee schedule and determine whether or not you want to charge your customers for the service. Also, if customers choose the NO FEE eGift Card option, Coinstar for Financial takes care of any fees. There is also no fee for our Donate to Charity option.
If your institution has enabled the Coinstar retail kiosk network for customer or member transfers of coins and cash to their account, your agreement will determine the fees that will be paid. It is up to you to determine if those fees (or a portion) are charged directly to your customers or members during the configuration of the service.
The Anthony kiosk, designed for the in-branch experience, is customizable based upon your needs. We have several different products to choose from. Your customers can convert coins to cash, transfer the coins directly into their account, get an eGift card or donate their coins to charity.
Coinstar works with several different national charities. You can have all of the charities on your kiosk or can select which of the available charities appear. You can find a list of our charity partners on the Coinstar for customers website by following this link.
Coinstar for Financial serves customers in the United States, Canada, and parts of Europe. For service outside the U.S. and Canada, please contact our sales team at [email protected]
You can reach out directly to your Coinstar for Financial representative at any time, or you can call our customer service support line at 800-928-2274, seven days a week, from 5 a.m. to 8 p.m. PT.
No, all of our kiosks communicate through a wireless cellular modem that we provide. There is no network connectivity required on your part!
We just need a standard power outlet located no more than 3 feet from where you want the kiosk placed.
Anthony has a smaller footprint than our green retail machines, taking up about 8 total square feet. The kiosk is 75″ tall with the customizable poster (59″ without the poster), 37″ wide, and 31.5″ deep.
Anthony is small but mighty, and our “Never Full” philosophy keeps your kiosk up and running with a data-driven pickup rhythm.
Anthony is equipped with sound deadening material on the inside of the unit for ultra quiet operation. It has a decibel rating of 65 db.
Yes! Anthony kiosks are branded with your information. We use your logo all throughout the user interface and customize your voucher with your specific information. We also provide you with a generic poster that goes on top of the kiosk, but if you would like to customize that with your specific information, we can provide you with a template to have a custom poster printed.
Retail Remote Transfer FAQs
When you partner with Coinstar for Financial, you receive dedicated resources for marketing your new program. Check out our Partner Resource Center, and if you don’t see what you’re looking for, feel free to contact your Coinstar for Financial team. We can always find a solution together.
Our Retail Remote Transfer partnerships are customized to the needs of each institution and their preferred fee structures. Connect with a Coinstar for Financial expert to learn more.
There are no startup costs or capital expenditures required to participate in Retail Remote Transfer. Contact a Coinstar for Financial expert to discuss connecting your institution with the Retail Remote Transfer network!
Yes! Even if you are not taking advantage of our in-branch solutions, you can connect to the Retail Remote Transfer network and reap the benefits of our off-site retail kiosks.
At participating Coinstar kiosks with cash acceptors, your customers can transfer both coins and cash to their debit-enabled checking accounts.
All of our retail kiosks are findable through Apple and Google Maps! Your customers can visit our website to find the nearest Retail Remote Transfer-enabled kiosk nearby.
Need to get in touch with us? We’re ready to help.